Your next great
hair style is
one tap away
Plait connects you with skilled braiders and stylists near you. Browse portfolios, book instantly, pay seamlessly.
How it works
Booking made simple
From discovery to appointment in minutes — no phone calls, no DMs, no hassle.
Browse & discover
Explore stylist profiles, portfolios, and real reviews from clients in your area. Filter by style, price, and availability.
Book instantly
Pick a time that works for you. No back-and-forth. Your appointment is confirmed in real time.
Show up & shine
Get reminders, directions, and pay securely through the app. Leave a review when you're done.
Built for both sides
Everything you need in one place
Designed for clients who want great hair, and stylists who want to grow their business.
Rich Portfolios
Stylists showcase their work with high-quality photos. You know exactly what you're getting before you book.
Location-First Discovery
Find talent in your neighborhood. See distance, travel options, and home-visit availability.
Secure Payments
Pay in-app with your card or wallet. Stylists get paid on time, every time — no cash required.
Verified Reviews
Only real clients can leave reviews. Honest feedback helps great stylists stand out.
About Plait
We're building the future of hair care
Plait started with a simple observation: finding a skilled braider or natural hair stylist is harder than it should be. Talented stylists rely on word-of-mouth while clients spend hours searching.
We're changing that — making it effortless to connect, book, and pay, so stylists can focus on their craft and clients can focus on looking their best.
Quality first
Every stylist is reviewed and verified. We hold the platform to a high standard.
Community-centered
We celebrate natural beauty and support the stylists who make it possible.
Radical simplicity
Less friction at every step — from discovery to payment to review.
Terms of Service
Effective Date: December 2024
Welcome to Plait, the platform connecting clients with professional hair stylists. These Terms of Service ("Terms") govern your use of our platform and services. By using Plait, you agree to these Terms and our Privacy Policy.
About Plait
Plait connects clients seeking professional hair styling services with qualified stylists in their area. We facilitate booking, payment processing, and communication between clients and stylists.
User Accounts
Account Creation
- You must be at least 18 years old to create an account.
- You are responsible for maintaining the confidentiality of your credentials.
- You must provide accurate and complete information when registering.
- You are responsible for all activity under your account.
Stylist Services
Stylist Responsibilities
- Stylists must provide accurate information about their services, pricing, and availability.
- Stylists are responsible for maintaining professional standards.
- Stylists must comply with all applicable local, state, and federal regulations.
- Stylists are independent contractors, not employees of Plait.
Client Responsibilities
- Clients must provide accurate information when booking appointments.
- Clients should arrive on time for scheduled appointments.
- Clients are responsible for communicating any special requirements or allergies.
- Clients should treat stylists with respect and professionalism.
Booking and Payments
- Appointments are booked through our platform and confirmed by stylists.
- Cancellation policies are set by individual stylists.
- Plait processes payments securely through our payment partners.
- Stylists receive payments according to our payment schedule and terms.
Prohibited Activities
- Providing false or misleading information about services or qualifications
- Harassment, discrimination, or inappropriate behavior toward other users
- Attempting to circumvent our payment system or booking process
- Using the platform for illegal activities
- Sharing personal information of other users without consent
- Creating multiple accounts to manipulate reviews or ratings
Content and Reviews
- Users may post reviews, photos, and other content related to services.
- Content must be accurate, respectful, and comply with our community guidelines.
- Plait reserves the right to remove inappropriate or false content.
- Users retain ownership of their content but grant Plait a license to use it on our platform.
Privacy and Data Protection
We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy. We never sell your personal information to third parties.
Limitation of Liability
To the maximum extent permitted by law, Plait's liability for any issues arising from your use of our platform is limited. We are not responsible for:
- The quality of services provided by stylists
- Disputes between clients and stylists
- Personal injury or property damage during appointments
- Loss of data or service interruptions
Dispute Resolution
We encourage users to resolve disputes directly. If you cannot resolve a dispute, please contact our support team. These Terms are governed by the laws of the United States.
Changes to Terms
We may update these Terms from time to time. We will notify users of significant changes and update the effective date. Your continued use of Plait constitutes acceptance of any changes.
Contact
Questions about these Terms? Contact us at support@plait.com
Privacy Policy
Effective Date: December 2024
Plait ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
- Account Information: Name, email address, phone number, and profile information.
- Stylist Information: Professional qualifications, services, pricing, availability, and portfolio photos.
- Booking Information: Appointment details, service preferences, and payment information.
- Location Data: Your location to help find nearby stylists (with your permission).
- Usage Data: How you interact with our platform, including search queries and booking history.
- Device Information: Device type, operating system, and IP address.
2. How We Use Your Information
- To provide and improve our platform and services
- To facilitate bookings and payments between clients and stylists
- To match clients with appropriate stylists based on location and preferences
- To communicate with you about appointments, updates, and support
- To ensure platform security and prevent fraud
- To comply with legal obligations and enforce our Terms
3. Information Sharing
- With Stylists: We share necessary booking information to facilitate appointments.
- With Clients: We share stylist profiles, reviews, and availability.
- Service Providers: We may share information with trusted third-party providers who help operate our platform.
- Legal Requirements: We may disclose information if required by law.
- We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security assessments to protect your information.
5. Your Rights and Choices
- You can update or correct your account information at any time
- You can control location permissions in your device settings
- You can request deletion of your account and data by contacting us
- You can opt out of marketing communications
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.
7. Children's Privacy
Plait is intended for users 18 and older. We do not knowingly collect personal information from children under 18.
8. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate data protection measures are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes and update the effective date.
10. Contact Us
Questions about this Privacy Policy? Contact us at privacy@plait.com
Ready to find your
perfect stylist?
Reach out and we'll get you set up.